Privacy Policy

Last Updated: January 2025

1. Introduction

PT. Pengendali Sistem Nusantara (“we,” “our,” or “us”) operates the Handling Client with Confidence - 7 Days Transformation Program website and related services. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our program, or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment information when you enroll in our program.
  • Account Information: Username, password, and other credentials used to access your account.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and click patterns.
  • Technical Data: IP address, browser type, device information, operating system, and other technical information automatically collected when you visit our website.
  • Communication Data: Records of correspondence when you contact us via email, chat, or other communication channels.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services and program content
  • To process your enrollment and manage your account
  • To communicate with you about your enrollment, program updates, and customer support
  • To send you marketing communications (with your consent) about our programs and services
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms and conditions
  • To analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, or providing customer support.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

PT. Pengendali Sistem Nusantara

Email: [Your Contact Email]

Address: [Your Business Address]